1. What are your prices?

I start at $50/dozen for regular sized cookies (3-4 inch). Prices increase based on things like number of colors, projector work, airbrushing, use of metallics, detailed piping, florals, etc. After discussing your design, I will give you a final quote. 

2. Do you have an order minimum?

I have a 2 dozen minimum for regular sized cookies.

3. How do I order?

Please visit my website www.thelouisvillecookiecompany.com and submit your custom cookie request. After discussing your design, I will give you a final quote. You then have 48 hours to pay a non-refundable 50% deposit to book your date on my calendar. If I do not hear from you within 48 hours then I can give your date to someone else.

 4. When is the remainder of the balance due?

One week prior to pickup. 

5. How far in advance should I place an order?

Currently, I’m booking up 1-2 months in advance. So, the sooner the better!

 6. Where are you located? Can you ship cookies?

I am located in Middletown, KY. Due to KY Cottage Food Laws, I cannot ship cookies. 

7. How do I get my cookies?

Cookies are to be picked up at my home. For delivery in the Louisville area, there will be a small delivery fee. For orders outside Louisville, we can discuss other arrangements for how you can get them, but please note additional fees will apply.

 8. How will my cookies be packaged?

Cookies will be heat sealed in cellophane packages for freshness. If you’d like your cookies wrapped as favors with bakery twine or ribbons/bows, there is a charge of $8/dozen bags.

9. What is your cancellation policy?

If baking Has not begun, the money paid towards your order will be credited towards a future order. If baking has begun, no refund will be given and no credit towards a future order will be given. Cookies do freeze incredibly well, so if your event is pushed back, i can give you instructions on how best to freeze your cookies.

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